Accessibility

Accessibility

Step-free access to the Ice Rink

To get to the Ice Rink from street level, you can use the ramp from the corner of Exhibition Road and Cromwell Road, or the ramp near the main Museum entrance on Cromwell Road.

You can also reach the Ice Rink using the stairs from the underground tunnel that links the Museum to South Kensington Underground Station, but there is no ramp from the underground tunnel to the Ice Rink.

Step-free access to the Café Bar and viewing platform

There is a lift to the Café Bar and viewing platform from ground level. Please note, for health and safety reasons we can accommodate four wheelchairs in the Café Bar at a time. However, if enough members of staff are available to assist in the event of an evacuation, five wheelchairs are allowed.

Wheelchair sessions

Wheelchair sessions this year take place on:

27 December 2014 at 10.00
4 January 2015 at 10.00

Wheelchair sessions have a maximum capacity of 35 wheelchair users.

An assistant or carer may accompany you and skate for free, with up to three additional people who need to buy tickets.

Our professional disability-aware ice marshals are on hand to give advice and assistance to skaters.

Wheelchairs and electric buggies are only allowed onto the ice during dedicated sessions due to health and safety reasons.

 

To book tickets, call the dedicated booking line for wheelchair sessions on +44 (0)800 988 4440.

Safety at the Ice Rink

Ice skating inevitably comes with some risks and we want to minimise any such risks to skaters.

To help you skate safely, advice and tips are displayed at the Ice Rink. Please make sure you read these when you arrive.

General information about accessibility at the Museum

For more information about getting to the Museum and how to get around once you are here, please view our access guide.

Enjoy delicious food and drinks in atmospheric surroundings.