We aim to provide a friendly, accessible environment for all our visitors and the widest possible access to our buildings, exhibitions and collections.
Last updated 28 March
Visitors with access requirements and their accompanying family members and personal carers can skip the queues to enter the Museum. When you arrive please approach a member of staff at an entrance for assistance.
For more information about accessing the Museum:
- call us on +44 (0)20 7942 5000
- email us
Companion tickets
We offer free companion tickets to paid exhibitions. Find out what's on.
Getting here
Find out all the different ways to get to the Museum and where to enter.
Cromwell Road main entrance what3words: ///chose.wonderfully.star
Exhibition Road what3words: ///limit.take.admits
Security notice
Your bags may be searched when you arrive at the Museum. Please do not bring any sharp objects, including knives and scissors, as they may be confiscated.
Find out more about the security and safety measures we have in place.
Smoke free
Smoking (including the use of electronic cigarettes and vaping products) is not permitted on the Museum premises.
Accessible Morning Visits to Wildlife Photographer of the Year
Experience breathtaking photography at one of our relaxed early morning sessions, designed specifically for our disabled and neurodiverse visitors.
10.00-11.00 every other Wednesday and Saturday
Disabled adult: £12.00 - £14.00
Disabled chid: £7.25 - £8.50
Companion ticket: Free
Contemplation room
This is a quiet, naturally lit room used for prayer and reflection. Please speak to our staff in Hintze Hall if you wish to use the room.
Explore the galleries
Discover what you can see and do in our free galleries, and where to eat, drink and shop. Find your way around with the Museum map.
Visiting the Museum at Tring?
Find access information for the Museum at Tring, Hertfordshire and all you need to know for a great day out.